All Hughes branches will be open from 9 AM to 1 PM on Tuesday, December 24th, for Christmas Eve and will be closed on Wednesday, December 25th, for Christmas Day.
Scheduled Maintenance
We will perform scheduled maintenance on Sunday, December 22nd, between 5 AM and 9 AM MST. Online Banking, Bill Pay, and Voice Response will be inaccessible during that time. We appreciate your patience.
The upcoming main navigation can be gotten through utilizing the tab key. Any buttons that open a sub navigation can be triggered by the space or enter key.
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter
and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Enjoy a better banking experience on our free mobile app.
Available for iOS and Android
Fraud Protection
Hughes Federal Credit Union will never call or send text messages asking for verification of credentials like User ID or Password.
There’s a wide variety of scams but they all share the same goal: to take what’s yours. Our goal is to make sure you have the resources and information you need to stay vigilant and combat fraud and scammers. Check out these tips and resources for more information on some of the most common scams and what you can do to stay safe.
Four common types of scams
Overpayment scams
Scammers will “overpay” by sending you a check. The scammer will then request for you to refund the difference however, the check they’ve sent you is counterfeit, leaving you liable for the loss.
Phishing
You receive an email or phone call asking you to verify your account information. Please note, Hughes will never send these types of emails or call asking you to verify your information.
Automatic withdrawals
Scammers will often call asking for donations for charity or claiming you’ve won a contest in an attempt to collect banking information and set up automatic withdrawals from your account.
Unsolicited check fraud
Consumers receive a check for a few dollars but cashing or depositing the check results in you unknowingly signing up for a product or service that’ll end up costing you more than what you received.
Scam Updates
Check out these recent articles from the Federal Trade Commission:
Never send personal financial details to anyone via text message or by clicking on a hyperlink sent via text.
If you receive a direct message from a social media connection related to money, don’t respond or click on any hyperlinks. Instead, contact the person offline and verify whether the direct message is genuine.
Never provide your financial account login details to anyone via telephone. Call or visit your financial institution to verify any unusual requests.
Did you experience identity theft?
If you suspect you have been a victim of identity theft, visit IdentityTheft.gov to report and start on a recovery plan.
Checking PLUS account holders have access to their very own licensed attorney to assist in filing police reports, contacting financial institutions, creditors, credit bureaus and even utility companies on their behalf. Upgrade to Checking PLUS free for 90 days and get the help when you need it.
To enroll in eStatements, log in to online banking. From the dashboard, select Accounts in the menu bar, then select Statements and Documents from the drop-down menu. Click the Enroll button. Once enrolled, you will no longer receive paper statements in the mail.
To enroll in eStatements, log in to the mobile banking app. Click on Menu in the header, select Accounts, then select Statements and Documents. Click the Enroll button. Once enrolled, you will no longer receive paper statements in the mail.
Find the appropriate Fraud form and follow the instructions.
Report Scams
If you think that you may have fallen victim to one of these scams, please contact us.
