All Hughes branches will be open from 9 AM to 1 PM on Tuesday, December 24th, for Christmas Eve and will be closed on Wednesday, December 25th, for Christmas Day.
Scheduled Maintenance
We will perform scheduled maintenance on Sunday, December 22nd, between 5 AM and 9 AM MST. Online Banking, Bill Pay, and Voice Response will be inaccessible during that time. We appreciate your patience.
The upcoming main navigation can be gotten through utilizing the tab key. Any buttons that open a sub navigation can be triggered by the space or enter key.
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter
and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Enjoy a better banking experience on our free mobile app.
Available for iOS and Android
Bill Center
Bringing you a new and improved bill pay solution.
Introducing an Easier Way to Pay and Manage Your Monthly Financial Obligations
Whether paying your utility bills, cell phone bill, insurance premiums, credit card bills, or even your babysitter or dog-walker, we’re making it easier than ever to view, track, and pay the bills in your life.
Meet Bill CenterSM, a new bill pay and management solution that delivers a comprehensive, clear view of your monthly financial obligations — with extended payment capabilities and real-time confirmations to meet your needs and preferences.
Top Three Reasons to Enroll in Bill Center
1. A Centralized Hub for Bills — Bill Center eliminates the need to visit all of your billers’ websites by offering a single hub for all bill pay needs. Quick connections to thousands of billers provides a comprehensive, clear view of your monthly payment needs.
2. Debit and Credit Card Payments — If you are looking for real-time payment speed, our innovative platform enables you to pay using these preferred payment types when offered by your biller.
3. Financial Peace of Mind — Comprehensive financial visibility, automated and recurring payments, easy money movement capabilities — it’s all here! Now, you can manage your money without having to worry about insufficient funds, late payments, or missing confirmations.
Log in to your online banking account or your mobile app.
Click "Pay Bills" from the menu.
Click "Let's Get Started" to start adding your first biller.
Click "Add a New Biller" to start searching for billers.
You can search for an existing biller, or add the biller manually.
Fill out all required fields.
Click "Add Biller".
Expedited payments are sent 2-day delivery. Typically, there is a fee associated with expediting payments, but for a short time, this fee will be waived. To send an expedited payment, use the following steps:
Log in to online or mobile banking.
Navigate to the "PayBills" page.
Click on "Manage Billers".
Expedited payments are only accessible through this option.
Click "Pay" on a biller that is not set up as electronic.
You can determine if the biller is electronic or not by looking to the left of the "Pay" button. If there is an "E" in a circle, then it is electronic. If there is a check icon, then it is not.
Select the Hughes account that funds will be sent from and click "Pay Date & Amount"
Enter in the amount to pay in the "Amount to Pay" field.
Select "Expedited Payment" from "When to Pay".
Here you will see the $0.00 fee for the expedited payment and have access to the expedited payment details screen.
Click on "Notifications" and select desired options.
Click on "Payment Confirmation" and then "Submit Payment".
NOTE: Expedited payments cannot be used when the payee/biller's address is a PO Box.
Check Account Numbers and Addresses:Please compare the account numbers and addresses for each of your billers in the new Bill Pay center with those listed on your most current statements. Accurate information is essential for electronic payments.
In Bill Center, you can create and manage biller groups. This allows you to:
Organize your billers
Manage groups by adding and removing billers from groups
Make payments to a biller group on the Pay Bills page
Set a default biller group. This will allow the biller group to show at the top of the Pay Bills page
To get started, go to the Manage Billers page.
Toggle to "My Groups"
Click "Create New Group"
Select the billers you wish to add to the group
Name the group and click "Save Group"
After the group is created, it will display in the "My Groups" view
On the Pay Bills page, in the "My Groups" view, the default group will display at the top, showing all billers in that group.
Enter payment information for the billers in the group and click on the "Review" button
Review the payment information before clicking on "Pay Total" which will submit the payments
The Payment Confirmation screen will show the details of the payments
Clicking "Pay Bills" redirects you to the Pay Bills page, My Groups view
Frequently Asked Questions
Bill Center is a new way to view, manage, pay, and track your monthly financial obligations. This innovative platform offers a comprehensive view of your bills and payment activity, similar to what you would experience when paying directly at your billers’ websites.
Bill Center offers connections to thousands of billers, including utility companies, credit card companies, insurers, telecoms, cable companies, service providers and more. The intuitive search delivers a similar experience to top search engines, helping you quickly find your particular billers.
That’s easy! Because Bill Center is already linked to thousands of billers, all you need is to add your account number for that particular biller. In some instances, additional information such as your zip code may be needed.
Bill Center allows you to manually enter billers and those you pay, including gig workers like babysitters, contractors and landscapers. You simply input their details within the Bill Center prompts and you’re set!
Bill Center allows you to pay through your Hughes Checking Account.
Absolutely! Autopay can be enabled for all eBills offered by your linked billers. When you receive an eBill, it is automatically paid through your checking or savings account. For billers not offering eBills, you can set recurring payments to ensure bills are paid on time, every time.
Bill Center offers instant confirmations so you will know immediately that your payment has been processed and posted. These notifications can be sent to your email or mobile device, whichever you prefer.
Hughes decided to partner with a new bill pay vendor to ensure our members continue to benefit from the most up-to-date features and enhancements. Features that were previously available to members on the old platform were being eliminated.
The credit union is working diligently to ensure bill pay with TEP is set up electronically and hopes to resolve this issue soon. We are working with TEP directly to resolve this issue as quickly as possible and apologize for the inconvenience.
Hughes will communicate updates on the website, within online banking and mobile banking platforms.
If a biller is not set up for electronic payments, the estimated delivery date for mailed checks is 7 business days. Please Note: While we provide estimated delivery dates for checks, there is always a possibility that a check could be delivered sooner than the date provided.
Features & Benefits
Holistic view of all bills and subscriptions
Real-time payments, confirmations, and notifications
Connectivity with more than 20,000 billers and subscription services
Intelligent alerts and notifications sent to mobile devices
Automated and recurring billing payments and scheduling
Expanded payment methods including debit and credit
360-degree view of money movement / Centralized bill management and payment
One-stop shop for all bill payments and notifications
